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Privacy Policy

Last Updated: May 2026
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Ina’s Studio Inc. ("the Studio," "we," "us," or "our") operates inastudio.ca (the "Website"). We are committed to protecting your privacy and managing your personal information with transparency and integrity. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you engage with our digital platform, book virtual services, or interact with our online commerce systems.

By using this Website, you consent to the data collection and practices described in this policy.

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1. Information We Collect

As a 100% virtual design and decor consulting platform, we collect information necessary to deliver highly customized digital assets. We collect data in two primary ways:

A. Information You Provide Directly to Us

  • Identity and Contact Data: Name, email address, and telephone number.

  • Transactional Data: Details regarding payments processed securely through our online checkout engine (credit card or e-Interac details are handled safely via encrypted third-party payment gateways; we do not store raw financial numbers on our servers).

  • Project Consultation Data: Digital briefs, architectural measurements, layout blueprints, room photographs, style inspiration boards, and project preferences uploaded for our E-Design Services or virtual sessions.

B. Information Collected Automatically

  • Technical and Usage Data: IP address, browser type, device identifiers, time-zone settings, and operating system details collected when you navigate our Website.

  • Cookies and Tracking Technologies: We utilize standard cookies via our web platform (Wix) to ensure site security, analyze traffic behavior, track user interaction on our blog, and monitor conversion success from our digital marketing funnels.

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2. How We Use Your Data

We use the collected information strictly for operational and client-service execution, including:

  • Processing your bookings for Virtual Consultation - Residential and Virtual Consultation - Commercial appointments.

  • Developing, customizing, and transmitting your digital E-Design Services packages and technical layout visualizations.

  • Coordinating with our professional designer affiliate networks to compile your Custom Furniture & Decor Procurement trade lists.

  • Sending transactional receipts, service updates, administrative alerts, and answers to your direct inquiries.

  • Delivering our digital content, newsletter updates, or "Shop the Look" lifestyle recommendations (only where you have opted in, with an option to unsubscribe at any time).

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3. Information Sharing and Disclosure

We value your privacy and do not sell, rent, or trade your personal information. We disclose data only under strict professional conditions:

  • Third-Party Service Providers: We share necessary data with trusted web applications that enable our business functions, including encrypted payment processors, video conferencing platforms for virtual consults, and automated scheduling software.

  • Affiliate Networks & Trade Suppliers: To deliver custom procurement lists, anonymized project specifications or general product inquiries may be coordinated through our affiliate supplier networks.

  • Legal Requirements: We may disclose your information if required to do so under Canadian federal or Ontario provincial law, or in response to a lawful request by public authorities.

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4. Data Retention and Security

  • Security Barriers: We employ strict digital security frameworks, including secure hosting protocols, encrypted data transmission channels, and mandatory corporate multi-factor authentication (2-Step Verification) to protect against unauthorized data access, loss, or alteration.

  • Retention Limits: We retain your project data and contact information only as long as necessary to fulfill your design scope, maintain accurate corporate accounting records, or satisfy legal data obligations under Canadian tax law.

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5. Your Privacy Rights (PIPEDA Compliance)

Under Canadian federal privacy legislation, you maintain the following rights regarding your personal data:

  • Access and Correction: You have the right to request a copy of the personal information we hold about you and request corrections to inaccurate records.

  • Consent Withdrawal: You may withdraw your consent for marketing communication or cookie tracking at any time by updating your browser preferences or clicking "unsubscribe" in our correspondence.

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6. Third-Party Web Links

Our Website and blog may feature links to external e-commerce sites, trade vendor platforms, or social media networks. This Privacy Policy applies exclusively to inastudio.ca. We assume no responsibility or liability for the data collection guidelines, cookie architectures, or privacy practices of independent third-party websites.

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7. Changes to This Privacy Policy

The Studio reserves the right to amend this Privacy Policy at our discretion to match changing digital services or evolving legal requirements. Any modifications will be posted directly to this page with an updated revision date.

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8. Contact Information

If you have questions regarding this Privacy Policy, wish to access your stored data, or want to file an administrative privacy request, please contact our privacy compliance team via the official contact pathways available on inastudio.ca.

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